Relief / Locum Housing Worker

Please apply as soon as you’re able to do so.  We look at all Relief / Locum Housing Worker applications as we receive them.

Hourly Pay – £8.75, rising to £9.28 after satisfactory conclusion of the probationary period.

We’re looking for staff who are able to offer a range of working hours.

There are no set hours for this post – work is available as and when needed.  We’re able to consider a range of availability and can fit alongside other work or studies.

Once you’re inducted to your role, we’ll speak with you each month to find out your availability and then notify you of the hours we’re able to offer you.

The role involves providing cover, often working alone, in our accommodation service.

Experience of work within a relevant setting would be an advantage, but we do welcome candidates from all sectors.

Job Purpose

To complete administration and assessment tasks, with emphasis on a designated caseload, and to maintain the security of the Supported Accommodation premises, controlling access and providing a professional service to residents, staff and others.

Main Responsibilities

To carry out daily administrative tasks, including taking rent, answering telephone calls and providing appropriate information to callers in accordance with procedure.

To be responsible for client interviews, move-ins and move-outs, including inductions, benefit applications and accompanying paperwork.

To provide a visible security presence, patrolling premises as scheduled and dealing with issues arising.

To ensure that buildings and entry points are secure.

To clean communal areas, bathrooms, toilets and vacant bedrooms as needed.

To act as the professional point of contact with the emergency and statutory services. 

To monitor CCTV screens and deal with issues arising, and to liaise with police where needed to prevent damage to the YMCA’s premises and / or property.

To ensure that any incidents relating to security, safety, disorder, damage and similar are dealt with to the limits of the position’s authority, including informing the relevant manager where necessary.

To maintain accurate shift logs of patrols, incidents, visitors and other security matters.

To carry out maintenance tasks, and to oversee contractors as specified by the relevant manager.

To conduct and record routine checks on hygiene, fire and other safety provisions.

To supervise access to the laundry and the loan of equipment including the iron and hoover.

To take appropriate steps to ensure engagement with YMCA Doncaster’s support and other programmes, and to take action where a client is unable or unwilling to engage.

To develop and maintain professional relationships with members, users and with other staff, and to maintain confidentiality at all times.

To work to the policies and procedures of YMCA Doncaster. 

To participate in a varied rota contributing to the provision of a 24 hour, year round service.

Person Specification

Able to work on a relief / locum basis.

Experience of carrying out administrative tasks accurately.

A common sense approach to motivating young people to achieve independence.

An understanding of the issues that young people coming to the YMCA may face.

Able to manage own workload without supervision.

Effective verbal communication skills. 

Able to communicate in writing, including receiving instructions and recording shift logs.

Computer literate, including the ability to use Microsoft Word accurately and efficiently. 

Able to carry out monitoring patrols across indoor and outdoor areas including four floors and two stairways, and to deal with any issues arising.

Able to carry out cleaning and DIY tasks.

Able to deal appropriately with difficult and demanding situations, including situations involving conflict and aggression.

Able to operate to standard procedures.

Able to maintain confidentiality and appropriate boundaries, and a clear understanding of the importance of those.

Able to represent the Association positively, professionally and with credibility.   

A flexible attitude to working hours, including the ability to work varied and unsociable hours, and a willingness to cover for other staff at short notice.

To apply for this role

Please download the Job Application Pack below. This provides all the information that you’ll need about the role, and you’ll need parts of this in order to be able to complete the application form.


You will also need one of our application forms (Word version to complete electronically, or the PDF to complete by hand).

Please return your application form to the person stated on the Job Application Pack.

Job Application Form PDF (use this version if you want to print your form and complete it by hand)

Job Application Form Word (use this version if you want to complete the form electronically)

Direct Applications Only – Strictly no Agencies or other Third Parties.

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