We are required to publish particular information as part of being a registered provider of social housing.
Complaints
If you are a resident at YMCA Wood Street and want to make a complaint about the accommodation, please click here for the Complaints and Compliments Policy.
Click here to make a Complaint.
Compliments
If you have enjoyed, or benefited from, something that has happened here, or something positive that a YMCA staff member has done, please take the time to pass on a Compliment by clicking here.
Reporting
2023/2024 Satisfaction Measures (TSM)
2023/2024 Annual Residents’ Complaints Performance and Service Improvement Report
Housing Ombudsman
To find out about the Housing Ombudsman, please see https://www.housing-ombudsman.org.uk/residents/make-a-complaint/how-to-complain-to-your-landlord/